Verizon outage disrupts calling and data services for wireless customers across the US
January 14, 2026
Many Verizon customers are experiencing a major outage on Wednesday, disrupting calling and cellular services across the U.S. The New York-based carrier has acknowledged an issue impacting wireless voice and data services. Verizon hasn’t specified the cause, but says engineering teams are working to resolve. Outage tracker Downdetector shows that reports peaked at over 175,000 by 12:30 p.m. ET. Impacted customers see “SOS” or no signal messages. Cities like New York are warning the outage may disrupt 911 calls, urging residents to use landlines or other carriers if possible. During cellular outages, other options may also include Wi-Fi calling or sending texts via satellite.